RESPONSES ON HELLO PETER ARE JUST FOR SHOW!!! MAKRO HAS ZERO INTENTION TO ASSIST COMPLAINING CUSTOMERS!!!!!

After sending emails requesting assistance with warranty issues for a fridge my mother bought for R9000 and receiving no assistance in this regard. I wrote a review on hello peter and a couple of days later, a person by the name of Zanele Zwane from Makro responded and said she would look into it. Two weeks later and I haven't heard anything from her or anyone from Makro.

In all communications to Makro I emphasized the stress and unhappiness this issue has brought to my mother. She hasn't bought groceries in months. She was supposed to host family and friends yesterday on the 16th of December however as her fridge doesn't work and she had to cancel.

I am disgusted at the treatment my mother has been subjected to by Makro.