SS
Sandra S
1 reviews | Active since Jan 2020
18 Jan 2020, 20:36
Request immediate refund from Makro
Bought an airfryer from Makro online 01.12.19. Still haven't received. Spent over 4 hours on calls to call centre. Cost more in airtime than in savings. Tried cancelling order via call centre on 14.01.20 but to date they havent cancelled. I want my refund NOW!
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Makro's replyOfficial
20 Jan 2020, 14:55Good day Sandra,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Best regards,
Makro's reply20 Jan 2020, 14:55
Official
Good day Sandra,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Best regards,