Replacement of defective goods

Item: Makro
Rating: 5
Author: Paul B

Thank you to the staff of Makro Centurion for delivering replacement goods in Secunda! I purchased a tumble dryer and shower accessory on Friday 15 May. When I arrived at home I noticed both were damaged. I logged a complaint on the website on Saturday 16 May and the replacement goods were delivered to my house on 20 May without any hassles or questions. <br> <br> Excellent service, thank you!

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Replies (1)

Makro's replyOfficial

22 May 2015, 08:49

Hello tjomma,

Thanks for taking time to post this compliment.

Makro prides itself with great customer service and dedicated staff members.

It is great to hear that Centurion store is doing such a fantastic job of keeping their customers happy.

We appreciate their efforts and will pass this compliment on to them .

Thank you once again for your support and please continue giving us feedback on our service.

Regards
Makrocare

Makro's reply22 May 2015, 08:49

Official