JC
Joan C

1 reviews | Active since Mar 2017

15 Jun 2017, 12:40

Repairing invoice

<p>On the 1 of april 2017 i gave in a new roybi bushcutter. Webought the roybi. The following day it dis not want to start. Took in for repair. Makro sent it into reoair. They said it was the spark plug. They want ua to pay for it. We said no because its still under warranty. Its now 15 June 2017 and every time we go into makro and ask if the bush cutter is back. The reply is no. On back of repair invoice says. It takes 6 weeks. Please give this matter attention. As*****t note ********** </p>

0
Replies (3)
Makro
Makro's reply20 Jun 2017, 07:28
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Best regards,

Makro
Makro's reply17 Jul 2017, 12:34
Official

Good day,

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,

JC
Joan C's update24 Jul 2017, 10:14
Reviewer Update

Thank u