1 reviews | Active since Aug 2009
Repaired item still faulty
My previous complaint refers:<br> <br> http://hellopeter.com/makro/complaints/mellerware-faulty-kettle-***<br> <br> After waiting three full weeks for a repair on a kettle which Makro vehemently refused to replace under the guarantee which is still valid, the item is still faulty.<br> Now after boiling water we need to wait at least 5 minutes before we can boil more water - the item in it's functional state never required this.<br> <br> So essentially, after a HUGE waste of my time, and excuses from Makro, my item is still faulty and I refuse to send it in for repairs again.<br> <br> All I want is an item that works. Clearly the manufacturer is not competent of repairing something this simple, and I not prepared to wait out another result.
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
