REFUSING TO REFUND MY MONEY BACK FOR AN ITEM BOUGHT!!!!

I BOUGHT MY DAUGHTER A POLAROID KIDS GPS ACTIVE WATCH (BAR CODE: ***). THIS WATCH WAS SUPPOSE TO BE WATER PROOF, LONG OF THE SHORT, IT GOT WATER DAMAGE. I BROUGHT IT IN & SAID I WANT MY REFUND BECAUSE THE WATCH DID NOT PERFORM ITS UNDERWATER FUNCTION. THE CUSTOMER CARE LADY TELLS ME I MUST WAIT 21 WORKING DAYS BECAUSE THE WATCH MUST GO IN FOR REPAIRS - NOW IMAGINE HOW ****IN ****ED I WAS!!! YOU BUY AN ITEM - IT DOES NOT WORK & MAKRO TO MAKE MATTERS EVEN WORST MAKES ME WAIT *** LONG FOR MY MONEY BACK. THE ASSESSMENT REFERENCE NO: ***. I WAS TOLD BY THE CUSTOMER SERVICE LADY THAT MY WIFE CAN COME IN TO COME GET THE REFUND, BUT ONCE MY WIFE ARRIVED SHE WAS INFORMED THAT THE SHE WILL GET A VOUCHER INSTEAD OF MY CASH MONEY BACK. NOW I DON'T WANT A VOUCHER I WANT MY DAMN MONEY BACK - WHY MUST I GET A VOUCHER - I WANT MY MONEY BACK SO THAT I CAN GO BUY A BETTER WATCH ELSEWHERE!!!!!