1 reviews | Active since Jan 2016
Refuse to sell me thier products
I went to a shop to buy baby walker, stands for 10 minutes on the que to pay, when get to the cashier was asked if i have a macro card, i said nop and was told to go to reception to open card i said but am in hury and am not a regular customer the lady said noo our machine need a card to sell.
Means i have to go to reception to que again when there was 4 customers to get a card.
Even called costomers service was told that unforyunatly we cannot sell you without a card wooow means we are forced to have the card.
I then left the goods to buy it at game where all costomers are more than welcomed.
Thier service to me is bad especially in this matter
*its december time que is long once u at till u returned to go to onother que for card * imagine handicaped person going up and down. * costomers who are in hurry. *elders * imagine u forgot your card in a car at parking you then have to leave the shop to a car far away.
Thier machine/ till is doom
Thank you for your complaint please note it is our policy to have a Makro card
Please be advised that the following are the benefits of having a Makro Access Card:
• It enables Makro to communicate with you and let you be the first to hear about our promotions, exclusive deals, new launches and exciting events (including wine tastings and more).
• If you need to return a product and no longer have the invoice, your Makro card number records all your transactions for easy reference.
• Automatic entry into qualifying competitions-you do not have to complete any entry forms.
• The convenience of shopping for Food, Liquor and General Merchandise under one roof, with a wide variety of products (range)
• You can earn and redeem points from loyalty programs –( e-bucks and UCount rewards)
Regards
Mbali Makhanya
Thank you for your complaint please note it is our policy to have a Makro card
Please be advised that the following are the benefits of having a Makro Access Card:
• It enables Makro to communicate with you and let you be the first to hear about our promotions, exclusive deals, new launches and exciting events (including wine tastings and more).
• If you need to return a product and no longer have the invoice, your Makro card number records all your transactions for easy reference.
• Automatic entry into qualifying competitions-you do not have to complete any entry forms.
• The convenience of shopping for Food, Liquor and General Merchandise under one roof, with a wide variety of products (range)
• You can earn and redeem points from loyalty programs –( e-bucks and UCount rewards)
Regards
Mbali Makhanya