Refuse to cancel order

On Saturday 25-Feb I purchased a 2ton trolley jack online. Cancelled order immediately approximate 15min after purchase. Followed up on Sunday and Tuesday because on my profile it states order in progress. Was told I don't have to be concerned about that, because on the system it shows cancelled. This morning Wed 01-Mar I received a sms to say parcel handed to the courier. All Customer care services can say (we apologize for that, don't accept the parcel when it arrives). What type of service is Makro online running? Im receiving no confirmation stating the order is canceled only that it will be delivered...can you understand my concern.. I do not want to sit with something that I cannot return to the store because it was purchased online and none of your people are helping. Cancelation ***