1 reviews | Active since Jul 2016

29 Nov 2017, 06:02

Refuse to assist me after damaging my goods

I bought a microwave from Makro, it then stop heating up food and i took it back to be repaired. When I got it back it had scratches and dents on which it previously did not have. I yhen called them to enquire about these marks on my microwave but the managers are never available, seems like no one is available if a client has a complaint

0
Replies (4)
Makro
Makro's reply29 Nov 2017, 15:11
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Zanele Zwane

's update01 Dec 2017, 05:09
Reviewer Update
When will your as soon as possible be, next year 2018?
Makro
Makro's reply01 Dec 2017, 11:49
Official

Thank you for your reply. We understand that our Amanzimtoti branch has been in contact with you as per the feedback received on the 30th of November 2017.

We hope the above is in order.

Regards
Zanele Zwane

Makro
Makro's reply01 Dec 2017, 11:49
Official

Thank you for your reply. We understand that our Amanzimtoti branch has been in contact with you as per the feedback received on the 30th of November 2017.

We hope the above is in order.

Regards
Zanele Zwane