Refunding a wanted order

I placed an order on the 28/06/2024 made online payment as well. On the 3rd i queried as the order still stated in confirmed and never move to In progress. Today the 4th I received a call from Ayanda stating that the price was incorrect and the item is more expensive that is why they need to refund me. As a customer that paid the price stated why must i be inconvenienced for your mess up on pricing? I am told the only option is a refund, which i refuse as i want the item at the price i paid.