BD
Brian D
1 reviews | Active since Jun 2020
05 Jun 2020, 08:48
Refund worth weeks
I bought a drone online.. in April few days later i was informed that they didn't have stock and that i will be refunded the way i had purchased
Till today i haven't received my refund why did they take my money in the first place... pathetic service Please pay back my money
Helpful (0)
Replies (4)0
Replies (4)
Makro's replyOfficial
06 Jun 2020, 16:28Good day Brian,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply06 Jun 2020, 16:28
Official
Good day Brian,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
BD
Brian D's updateReviewer Update
10 Jun 2020, 12:08Hello...
When am i getting my refund why is it taking so long the 72 hours are long over and i still haven't received my money..WHY?
When am i getting my refund why is it taking so long the 72 hours are long over and i still haven't received my money..WHY?
BD
Brian D's update10 Jun 2020, 12:08
Reviewer Update
Hello...
When am i getting my refund why is it taking so long the 72 hours are long over and i still haven't received my money..WHY?
When am i getting my refund why is it taking so long the 72 hours are long over and i still haven't received my money..WHY?
BD
Brian D's updateReviewer Update
15 Jun 2020, 15:29Please help me....
Makro please pay my money back... stop ******** me in broad daylight and you have empty promises you **** and promise to refund me but up until today still nothing.. two months now but u haven't paid back my money
Makro please pay my money back... stop ******** me in broad daylight and you have empty promises you **** and promise to refund me but up until today still nothing.. two months now but u haven't paid back my money
BD
Brian D's update15 Jun 2020, 15:29
Reviewer Update
Please help me....
Makro please pay my money back... stop ******** me in broad daylight and you have empty promises you **** and promise to refund me but up until today still nothing.. two months now but u haven't paid back my money
Makro please pay my money back... stop ******** me in broad daylight and you have empty promises you **** and promise to refund me but up until today still nothing.. two months now but u haven't paid back my money
BD
Brian D's updateReviewer Update
24 Jun 2020, 09:45Refunded thank you
BD
Brian D's update24 Jun 2020, 09:45
Reviewer Update
Refunded thank you