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Nomvula M

1 reviews | Active since Jan 2018

23 Dec 2025, 04:32

Refund they don't want to pay back after 6 weeks

These are the worst and terrible people when it comes to customer service it's more than a month and I am yet to get my money for a vacuum they sold me which was not properly waiting.They **** on my refund saying 5 days that 8 November 2025 we are about to finish the year it's excuse after every excuse now it's even worse my emails are not been answered anymore.At 1st it was their terrible network at their makrocare for over a month everyday some1 would call you looking for the same things you sent the previous day.Now makroonline I was **** to that within 48 hours I would receive my refund it's 7 days after I still have to see that refund.I am frustrated at this point by the incompetence of this people because I don't believe a company that big can just be *********** in refunding my money

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NM
Nomvula M's update23 Dec 2025, 11:57
Reviewer Update
INVOICE no:***.They have been apologizing for the past 6 weeks & saying the same thing.I have bee looking at the reviews from other people apparently they are the worst. I have already wrote an email many times they are not answering I am guessing its an act even this one for peoples eyes.A lady gave us NCC email & told us it took her 2 years to get her money through them,& she learned never to buy from Makro online & the worst portion about this I wish you can go to a physical store here in Bloemfontein I always get the best service even if I write an email.