Refund takes 7 to 14 days

I wrote a review a few days ago about buying a handheld chainsaw from Makro and missing a battery, well today I was called and told that the supplier of the chainsaw does not have batteries and I have to return the saw. The problem now is that I will only get my refund between 7 and 14 days.....wow thats not fair, when I ordered the saw it took a few minutes to take my money but they can't refund my money in a shorter time. My advice to Makro is stock what you want to sell and make sure your stock has all the things that is advertised, really not good, I will not do any online shopping from Makro again, not with this service