LM
Lebogang M
1 reviews | Active since Jan 2026
30 Jan 2026, 17:24
Refund policy and procedure
Hi lebogang i made an online order 24 november 2025 they couldn't deliver my order on the 4 December 2025 i called to cancel ask for refund until today i called so many times even this day i havent got my refund so disappointed big store like makro i didnt expect that i dont think i will ever order from them such a baf experience from them
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Makro's replyOfficial
04 Feb 2026, 11:12Hi Lebogang,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning this matter.
Please be advised that the refund was processed on the 1st of February.
We will send you a proof of refund.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning this matter.
Please be advised that the refund was processed on the 1st of February.
We will send you a proof of refund.
Best regards,
Makro's reply04 Feb 2026, 11:12
Official
Hi Lebogang,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning this matter.
Please be advised that the refund was processed on the 1st of February.
We will send you a proof of refund.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning this matter.
Please be advised that the refund was processed on the 1st of February.
We will send you a proof of refund.
Best regards,