TS
Thulani S

1 reviews | Active since Nov 2023

19 Jan 2024, 13:16

Refund pending

I bought apple watch straps from Marko online on 2023 November 28.my oder was cancelled due to no stock available. I got a message from Makro that I will get my money back with 7-14 days.however it's 2024 19 January I'm still fighting to get my money. They telling me to send my baking details of which I did that on December.im not happy at all.

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Replies (2)
TS
Thulani S's update19 Jan 2024, 20:26
Reviewer Update
I don't know why I must provide my Makro card number because this was a online transactions. A makro card number wasn't required when I made this payment. At 1st I was told that my refund was rejected, of which I don't know how,then I was told to forward my banking details along with my ID copy. I did that so they will refund me.but still nothing.now I'm told to send my Makro card number,of which I don't understand why.
My Makro card number is ***3
This is so frustrating
TS
Thulani S's update19 Jan 2024, 20:37
Reviewer Update
What is so difficult to just refund me. My time and my airtime I've spent just for my money back.what a disappointment from such a big company