Refund not paid by Makro

Item: Makro
Rating: 1
Author: herbert N

I'm disappointed and frustrated by the type service by Makro is offering . I cancelled an online order in May 2020 and requested for my refund ,but till to date I have not yet received my money. I don't know what type of business it is . I'm even considering to take legal actions because I'm taken from pillar to post when I ask about my refund. I hope and wish hello peter may assist and let this people pay back my money. I will never ever do business with Makro, they punished me with my money which I desperately need to use

Helpful (0)

Replies (1)

Makro's replyOfficial

10 Aug 2020, 10:11

Good day Herbert,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply10 Aug 2020, 10:11

Official