mB
maryka B

1 reviews | Active since Nov 2014

03 Sept 2024, 10:00

Refund not paid back

On the 17th August 2024. I ordered goods for my charity event on order number MAK***.

Ons the 20th I received an email stating that the hand soap x 5 was cancelled due to no stock and that the refund will take 5- 10 days. Nokuthula escelated this.

Till today I have not received my refund or any real feedback from Makro.

I again ordered online for home use and part of the order was cancelled due to no stock and the refund has been done. But no refund for MAK***.

I am very unhappy about this and will SURELY never use makro online again.

0
Replies (3)
mB
maryka B's update06 Sept 2024, 08:06
Reviewer Update
Again 3 days later no further feedback and no refund. Pathetic
mB
maryka B's update10 Sept 2024, 03:00
Reviewer Update
Till today still no refund.
mB
maryka B's update13 Sept 2024, 09:37
Reviewer Update
To date I have not received feedback again. And still no refund. Will it be possible to open a case at the police station for theft against Makro? This is rediculous.