KO
Kristeen O'kelly
1 reviews | Active since Oct 2015
26 Jan 2019, 00:38
refund - non delivery
never received my online order from November. They have had my money since November - cannot get a refund - many, many mails and conversations with at least 15 different people. They have now resorted to ignoring. Just want my money back - what an unbelievable debacle.
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Replies (3)
Makro's replyOfficial
26 Jan 2019, 10:32 Hi Kristeen
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for as yet. This is certainly not the type of service we'd like you to have. We'll be looking into the matter with the relevant department.
As soon as we have an update we'll be in touch with you.
We appreciate your patience in this matter.
Regards
Otsiele Boikanyo
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for as yet. This is certainly not the type of service we'd like you to have. We'll be looking into the matter with the relevant department.
As soon as we have an update we'll be in touch with you.
We appreciate your patience in this matter.
Regards
Otsiele Boikanyo
Best regards,
Makro's reply26 Jan 2019, 10:32
Official
Hi Kristeen
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for as yet. This is certainly not the type of service we'd like you to have. We'll be looking into the matter with the relevant department.
As soon as we have an update we'll be in touch with you.
We appreciate your patience in this matter.
Regards
Otsiele Boikanyo
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for as yet. This is certainly not the type of service we'd like you to have. We'll be looking into the matter with the relevant department.
As soon as we have an update we'll be in touch with you.
We appreciate your patience in this matter.
Regards
Otsiele Boikanyo
Best regards,
KO
Kristeen O'kelly's updateReviewer Update
29 Jan 2019, 12:57but when?????????????????????? more words, no action
KO
Kristeen O'kelly's update29 Jan 2019, 12:57
Reviewer Update
but when?????????????????????? more words, no action
KO
Kristeen O'kelly's updateReviewer Update
02 Feb 2019, 15:11still no refund!!!! *******!!!
KO
Kristeen O'kelly's update02 Feb 2019, 15:11
Reviewer Update
still no refund!!!! *******!!!