REFUND MY MONEY, YALL FAILED, CANCEL THE ONLINE APP COS YALL DON'T KNOW HOW IT WORKS!!!

I'VE BEEN HEARING THAT FOR ALMOST A MONTH NOW, AND NOTHING HAPPENED!
JUST REFUND MY MONEY, I WOULDN'T HAVE USED MY MONEY IF I DIDN'T NEED THE ITEMS I ORDERED, GIVE ME MY MONEY BACK NOW!!!!!!

THE STORE HAS BEEN RESPONDING AND BY THE LOOKS OF THINGS THEY WON'T ANYTIME SOON.
JUST TELL MANAGEMENT TO GET IN TOUCH WITH ME AND REFUND ME MY MONEY, I NEED TO USE THAT MONEY NOW AI!!!!

WE ARE IN 2026 NOW, HOW LONG IS THIS GONNA TAKE, YALL HAVE BEEN SITTING WITH MY MONEY FOR A LOOOOOOONG TIME NOW, I NEED MY MONEY URGENTLY!!!

Someone called me today from the Alberton branch but he was very rude, I really loosing my patience with your staff... It's the second time now I'm being disrespected by your staff... I suggest you train the whole lot on good customer service. I'm sick and tired of this now.

REFUND ME MY MONEY!!!!

I don't need apologies, I NEED MY REFUND ASAP!!!

AND DON'T TELL ME ABOUT 7 TO 14 WORKING DAYS, I'VE BEEN WAITING FOR OVER A MONTH, REFUND ME MY MONEY NOW!!!!
TODAY IS THE 3RD AND ALL I HEARING IS "WE WILL REVERT BACK... MXM PATHETIC!!

Is this gonna take another month????

This should be priority, yall are pathetic!!!!!

All I need is my money back, now there's people asking pictures of the incorrect items I received, so yall are more worried about finding the owner of the other order instead of making sure you possess my refund FIRST then do yalls investigation after I have received my money. That is unfair, I am Not in the wrong here, I did not ***** your items, this was done online, you should be dealing with the person that packed the order and ask them why they did what they did.

I NEED MY MONEY URGENTLY!!!

No one has called and I STILL HAVEN'T RECEIVED MY REFUND, so I will be sending and updating via hello Peter until my money is paid!!!!!

I suggest you push "the relevant department" and tell them to process my refund so IL stop annoying you.

I don't think you understand how fasting this is... Yall really don't.

I DONT NEED THOSE MISSING ITEMS ANYMORE!!!

I BOUGHT FROM A RELIABLE STORE,

I JUST NEED MY MONEY BACK, THEY MUST RETURN ALL THOSE ITEMS, I DONT WANT THEM!!!!

THEY HAVE BEEN SAYING "THEY WILL DELIVER" FOR THE WHOLE MONTH NOW,
I DONT WANT ANYTHING FROM MAKRO, I JUST WANT MY MONEY THATS ALL...

SO SINCE THEY ONLY VALUE AND HEAR YOU GUYS, THEN TELL THEM I WANT MY MONEY NOW... NOT IN 7 OR 17 DAYS, NOW!!!!
I'VE BEEN WAITING FOR A WHOLE. MONTH!!!!
PLEASE, DAMN!!!!!

Please do so... This has gone on for far too long now!!!

Two people called me today and I must say, professionalism is not their strong suit, telephone etiquette is none existent. A fellow by the name of Tankiso or Tiisetso(makro alberton) and a very rude lady by the name Nthabeleng(customer service agent) .... The guy was advising me that my order was about to leave the store to be delivered to me which puzzled me because I was under the impression that I was awaiting a refund, then the lady called telling me that makro needs the incorrect items that were delivered to be returned to the store first before the refund can be processed...

Now I find this very unfair as I was ****** 21 items and Makro is worried about 4items only...

The sooner I get my refund the sooner I get out of yalls hair in peace.

Teach your staff and customer service agents telephone etiquette and customer service. How they speak to customers is really pathetic and disappointing.

PROCESS MY REFUND URGENTLY guys...
Thanks