sM
senobia M
1 reviews | Active since Oct 2015
27 Oct 2023, 10:28
Refund money back
Can some one please advise what I can do to get my money refunded from Makro, from the 9th I still have no feedback. Their call centre keeps dropping I am using my airtime and my time because no one is communicating with me CAN I Have my money back or should I say I demand my money back.. I think best is now papers consumer watch
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Replies (4)0
Replies (4)sM
senobia M's updateReviewer Update
27 Oct 2023, 16:13Can I pls just have my money back
sM
senobia M's update27 Oct 2023, 16:13
Reviewer Update
Can I pls just have my money back
sM
senobia M's updateReviewer Update
30 Oct 2023, 05:55morning all
Without prejudice
I have tried resolving this is the most amicable wayI have been ignored and not responded 2. I have for 2 weeks waited for my return or my money for the desk and the chair. I have used my time to call, send emails and even sent my banking details. To this day I still have not Recieved my refund I am now going on the LinkedIn and Facebook and will put this same email there. I will now put this same email on the LinkedIn of ur director, and embarrass makro on a cooperate platform so the world can now see what we faced with buying from makroI want ur heads to know that sitting on the top and not understanding on ground level what we faced with and the pertheic service makro provides. I am have enough now it was so easy 2 except my money and now when it gets to paying back it's such a problem.
Without prejudice
I have tried resolving this is the most amicable wayI have been ignored and not responded 2. I have for 2 weeks waited for my return or my money for the desk and the chair. I have used my time to call, send emails and even sent my banking details. To this day I still have not Recieved my refund I am now going on the LinkedIn and Facebook and will put this same email there. I will now put this same email on the LinkedIn of ur director, and embarrass makro on a cooperate platform so the world can now see what we faced with buying from makroI want ur heads to know that sitting on the top and not understanding on ground level what we faced with and the pertheic service makro provides. I am have enough now it was so easy 2 except my money and now when it gets to paying back it's such a problem.
sM
senobia M's update30 Oct 2023, 05:55
Reviewer Update
morning all
Without prejudice
I have tried resolving this is the most amicable wayI have been ignored and not responded 2. I have for 2 weeks waited for my return or my money for the desk and the chair. I have used my time to call, send emails and even sent my banking details. To this day I still have not Recieved my refund I am now going on the LinkedIn and Facebook and will put this same email there. I will now put this same email on the LinkedIn of ur director, and embarrass makro on a cooperate platform so the world can now see what we faced with buying from makroI want ur heads to know that sitting on the top and not understanding on ground level what we faced with and the pertheic service makro provides. I am have enough now it was so easy 2 except my money and now when it gets to paying back it's such a problem.
Without prejudice
I have tried resolving this is the most amicable wayI have been ignored and not responded 2. I have for 2 weeks waited for my return or my money for the desk and the chair. I have used my time to call, send emails and even sent my banking details. To this day I still have not Recieved my refund I am now going on the LinkedIn and Facebook and will put this same email there. I will now put this same email on the LinkedIn of ur director, and embarrass makro on a cooperate platform so the world can now see what we faced with buying from makroI want ur heads to know that sitting on the top and not understanding on ground level what we faced with and the pertheic service makro provides. I am have enough now it was so easy 2 except my money and now when it gets to paying back it's such a problem.
sM
senobia M's updateReviewer Update
02 Nov 2023, 09:33Makro is the worse, still no refund paid called the finance department which is even 10s worse then goverment they don't answer at all.. 2 weeks still no refund paid every single day I do a follow up no one gets back 2 me from makro and every day I hear 7 days for 2 weeks now.. Is there any1 that can provide me with the head of makro finance teams manager and customer service head in order to notify them what ******* service they provide.. I have even requested my lawyer send a letter of demand to make.. *** is 100 times worse then guverment and this is their finance teams number
sM
senobia M's update02 Nov 2023, 09:33
Reviewer Update
Makro is the worse, still no refund paid called the finance department which is even 10s worse then goverment they don't answer at all.. 2 weeks still no refund paid every single day I do a follow up no one gets back 2 me from makro and every day I hear 7 days for 2 weeks now.. Is there any1 that can provide me with the head of makro finance teams manager and customer service head in order to notify them what ******* service they provide.. I have even requested my lawyer send a letter of demand to make.. *** is 100 times worse then guverment and this is their finance teams number
sM
senobia M's updateReviewer Update
02 Nov 2023, 18:10Good Afternoon Lavashni( ***) ***
Without Prejudice
Hope and trust this email finds you well.
It's with great disappointment I need to express my regret not only from the beginning of my online to end of refund.
I am deaply disappointed in the my refund was handled and and not only was it a long lengthy process, but also a draining 1.
I eventually needed to get my Attorney involved.
Firstly your phone line is worse then goverment no one every answers from 8am to 4pm. Not even once
Secondly the processing of ur refunds is way 2 long and for such a big organization.
Thirdly, your finance staff is very unprofessional and their drafting of their emails is perthetic with no signature no courtesy, no contact details.
I have not only written to consumer watch about makro but I also taken it to a cooperate email to allow your directors of the mass mart group know what is happening on ground level.
I have on LinkedIn made people understand what they dealing with in the back officenof makro.
I am deeply disappointed and rest assure I will never use them again.
I will ensure that this does go to highest of levels for people to understand what don't care attitude makro has.
I would rather deal with home affairs before I deal with Makro again.
Your service on all levels is disgusting and dissipointing.
Not only is ur reviews on hello Peter the worse, but it show to what extend they not willing to up their game and stands.
Please do not be surprised as this very same email with email addresses will be going on Hello Peter as well as consumer watch and consumer ombudsman.
Regards Senobia
Without Prejudice
Hope and trust this email finds you well.
It's with great disappointment I need to express my regret not only from the beginning of my online to end of refund.
I am deaply disappointed in the my refund was handled and and not only was it a long lengthy process, but also a draining 1.
I eventually needed to get my Attorney involved.
Firstly your phone line is worse then goverment no one every answers from 8am to 4pm. Not even once
Secondly the processing of ur refunds is way 2 long and for such a big organization.
Thirdly, your finance staff is very unprofessional and their drafting of their emails is perthetic with no signature no courtesy, no contact details.
I have not only written to consumer watch about makro but I also taken it to a cooperate email to allow your directors of the mass mart group know what is happening on ground level.
I have on LinkedIn made people understand what they dealing with in the back officenof makro.
I am deeply disappointed and rest assure I will never use them again.
I will ensure that this does go to highest of levels for people to understand what don't care attitude makro has.
I would rather deal with home affairs before I deal with Makro again.
Your service on all levels is disgusting and dissipointing.
Not only is ur reviews on hello Peter the worse, but it show to what extend they not willing to up their game and stands.
Please do not be surprised as this very same email with email addresses will be going on Hello Peter as well as consumer watch and consumer ombudsman.
Regards Senobia
sM
senobia M's update02 Nov 2023, 18:10
Reviewer Update
Good Afternoon Lavashni( ***) ***
Without Prejudice
Hope and trust this email finds you well.
It's with great disappointment I need to express my regret not only from the beginning of my online to end of refund.
I am deaply disappointed in the my refund was handled and and not only was it a long lengthy process, but also a draining 1.
I eventually needed to get my Attorney involved.
Firstly your phone line is worse then goverment no one every answers from 8am to 4pm. Not even once
Secondly the processing of ur refunds is way 2 long and for such a big organization.
Thirdly, your finance staff is very unprofessional and their drafting of their emails is perthetic with no signature no courtesy, no contact details.
I have not only written to consumer watch about makro but I also taken it to a cooperate email to allow your directors of the mass mart group know what is happening on ground level.
I have on LinkedIn made people understand what they dealing with in the back officenof makro.
I am deeply disappointed and rest assure I will never use them again.
I will ensure that this does go to highest of levels for people to understand what don't care attitude makro has.
I would rather deal with home affairs before I deal with Makro again.
Your service on all levels is disgusting and dissipointing.
Not only is ur reviews on hello Peter the worse, but it show to what extend they not willing to up their game and stands.
Please do not be surprised as this very same email with email addresses will be going on Hello Peter as well as consumer watch and consumer ombudsman.
Regards Senobia
Without Prejudice
Hope and trust this email finds you well.
It's with great disappointment I need to express my regret not only from the beginning of my online to end of refund.
I am deaply disappointed in the my refund was handled and and not only was it a long lengthy process, but also a draining 1.
I eventually needed to get my Attorney involved.
Firstly your phone line is worse then goverment no one every answers from 8am to 4pm. Not even once
Secondly the processing of ur refunds is way 2 long and for such a big organization.
Thirdly, your finance staff is very unprofessional and their drafting of their emails is perthetic with no signature no courtesy, no contact details.
I have not only written to consumer watch about makro but I also taken it to a cooperate email to allow your directors of the mass mart group know what is happening on ground level.
I have on LinkedIn made people understand what they dealing with in the back officenof makro.
I am deeply disappointed and rest assure I will never use them again.
I will ensure that this does go to highest of levels for people to understand what don't care attitude makro has.
I would rather deal with home affairs before I deal with Makro again.
Your service on all levels is disgusting and dissipointing.
Not only is ur reviews on hello Peter the worse, but it show to what extend they not willing to up their game and stands.
Please do not be surprised as this very same email with email addresses will be going on Hello Peter as well as consumer watch and consumer ombudsman.
Regards Senobia