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Nompumelelo S

1 reviews | Active since May 2025

13 May 2025, 21:14

Refund issue

I bought things on the 6 of march and didn’t get what I really ordered so I sent them back so that I can get refund they came and fetched the things on the 10 of march and according to their things the process take 14 days so that I could get refund but since march haven’t got anything when I call they just keep saying they escalating the matter to the financial department I should wait 48hours tried emailing still getting the same response should wait 48 hours since from march been getting the same response not evens sure what I should evens do now so that I could get my refund

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Replies (1)
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Nompumelelo S's update23 Jun 2025, 09:09
Reviewer Update
Still on the issue of the things I bought on the 6 march haven’t got my refund and what’s worse now is that they not answering any of my emails and more I don’t know if I’m the one played here or what because they fetched their staff so what’s so hard for them to process my refunds