Refund for out of stock items & location of shipments

There seems to be no communication regarding the location of the items I ordered from your *********** business since last week & what time I should receive the shipment.

Furthermore, I have not been refunded the amount for items that are supposedly out of stock and therefore were removed from my shopping cart.

I can understand that you that you could care less about a single customer complaint but can you at least provide feedback or a tracking code since the items I ordered have expiration dates and I do not want to go through the trouble of cancelling the orders through my bank.

Makro Order number: MAK962902