CM
Cynthia M

1 reviews | Active since Oct 2024

06 Aug 2025, 07:47

Refund delayed

Makro online is disappointing, I bought items online, they took the money, the I called them the following day they told me my order is invalidated they will probably refund me; it happens due to system glitch. till today the 6th of August 2025 nothing. I am calling them every day they will tell me that it is with finance department. I am so disappointed.

0
Replies (2)
CM
Cynthia M's update06 Aug 2025, 13:27
Reviewer Update
OD***
CM
Cynthia M's update07 Aug 2025, 07:08
Reviewer Update
Makro has been escalating the issue to finance department from last week Monday, till today no response from the finance department