CM
Christina M

1 reviews | Active since Aug 2025

19 Aug 2025, 02:20

Refund Delay

I'm extremely frustrated with Makro regarding my refund for case [#12H73]. I submitted all requested documents on 6 July 2025, but my refund has still not been processed, far exceeding the 7–14 working day policy.

Multiple follow-ups have yielded no updates or explanations. This delay is unacceptable!

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Replies (1)
CM
Christina M's update30 Aug 2025, 11:22
Reviewer Update
It's been 2 weeks since you said you escalated the matter, am I a joke?

Does one have to die before they can get what's rightfully theirs from you guys?

I don't have a fridge yet such a big store is holding my money,this is very stressful I'm not gonna lie. It's depressing.