LM
Lindiwe M

1 reviews | Active since Sept 2019

25 Sept 2019, 09:53

Refund at Makro

good day

I have placed an order with Makro online on the 5th or 8th of July 2019. I have purchased 4 Urns and I was told that they don't have stock therefore they will refund me. I have been calling each and everyday and I'm being told stories and being referred to so many people. I haven't received my refund to date. Order number is MAK***

Please assist me in this regard it's been long over due.

0
Replies (1)
Makro
Makro's reply25 Sept 2019, 10:08
Official
Good day Lindiwe,

Thank you for bringing this matter to our attention.

Kindly accept our humblest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will follow up with our Finance department and the soonest feedback is received, we will contact you.

Feedback to be relayed within 48 hours.

Kind Regards,
Makro Hellopeter Team

Best regards,