Refund
I have been requesting a refund for 3 weeks.
I keep getting the same response the matter has bèen escalated to finance department.
Do you really have a finance department?
I have provided all the documents.
But am not winning.
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
19 Aug 2025, 09:32Good day
Please provide feedback regarding the refund.
Regards
Yvonne
Please provide feedback regarding the refund.
Regards
Yvonne
's update19 Aug 2025, 09:32
Reviewer Update
Good day
Please provide feedback regarding the refund.
Regards
Yvonne
Please provide feedback regarding the refund.
Regards
Yvonne
's updateReviewer Update
11 Sept 2025, 11:51I have been following regarding a refund for Makro On-line the banking details were provided by your commercial department.
Every time when I call I get a different story. Investigation has been pending since 24th July 2025. please check your online banking.
I have provided the POP as well as the bank statement.
Can this be resolved ASAP it has taken forever.
Every time when I call I get a different story. Investigation has been pending since 24th July 2025. please check your online banking.
I have provided the POP as well as the bank statement.
Can this be resolved ASAP it has taken forever.
's update11 Sept 2025, 11:51
Reviewer Update
I have been following regarding a refund for Makro On-line the banking details were provided by your commercial department.
Every time when I call I get a different story. Investigation has been pending since 24th July 2025. please check your online banking.
I have provided the POP as well as the bank statement.
Can this be resolved ASAP it has taken forever.
Every time when I call I get a different story. Investigation has been pending since 24th July 2025. please check your online banking.
I have provided the POP as well as the bank statement.
Can this be resolved ASAP it has taken forever.
's updateReviewer Update
17 Sept 2025, 16:26I don't know anymore what kind of English I should Write.
I am very disappointed in Makro online.
Almost two months waiting for a refund. I get told matter has being escalated.
PLEASE PAYBACK THE MONEY THIS WEEK.
IYOOOOOOOOOOH
I CANT EVEN STAND THE LIES I GET TOLD EVERYTIME I CALL.
I am very disappointed in Makro online.
Almost two months waiting for a refund. I get told matter has being escalated.
PLEASE PAYBACK THE MONEY THIS WEEK.
IYOOOOOOOOOOH
I CANT EVEN STAND THE LIES I GET TOLD EVERYTIME I CALL.
's update17 Sept 2025, 16:26
Reviewer Update
I don't know anymore what kind of English I should Write.
I am very disappointed in Makro online.
Almost two months waiting for a refund. I get told matter has being escalated.
PLEASE PAYBACK THE MONEY THIS WEEK.
IYOOOOOOOOOOH
I CANT EVEN STAND THE LIES I GET TOLD EVERYTIME I CALL.
I am very disappointed in Makro online.
Almost two months waiting for a refund. I get told matter has being escalated.
PLEASE PAYBACK THE MONEY THIS WEEK.
IYOOOOOOOOOOH
I CANT EVEN STAND THE LIES I GET TOLD EVERYTIME I CALL.