JM
Jacqueline M

1 reviews | Active since Jun 2013

11 Aug 2025, 10:57

REFUND

My name is Jackie ***) I made an order to makro using payflex, goods were not delivered as they said payment is not reflecting however payflex debited my account. Done a follow up with them, they asked for my ID copy and proof of payment which i have emailed to them. It;s almost 3 weeks i have heard nothing from them. i have sent them emails they tell me it's with finance account. I am paying for items that I did not receive anything from them.

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Replies (1)
JM
Jacqueline M's update11 Aug 2025, 14:29
Reviewer Update
This is the feedback I have received since last week, next week PayFlex is going to debit my account on items I did not receive. This is not a good customer service and not treating customers fairly. I have read reviews regarding the same issue I have and I wonder if this issue will be resolved.