Refund

JULY I OURCHASED ON LINE. I ordered pasta suaces received a casevif roasted peppers sent mail for them yo collectc11 bottles as I only wanted 1. They collected them seensc then trying to get my credit I,sent numorus mails no response i ve called ref ***. They sent me a credit note. Was told it takes 48 hours and the calls they adored mecthey marked it urgent. No one is getting back to me with a response from my emails or my calls... the refund, R 685.