CM
Conny M
1 reviews | Active since Sept 2019
25 Sept 2019, 15:57
refund
i bought a laptop and it was faulty, i requested a refund, took the forever to collect their laptop. they finally did collect and confirm that it was indeed faulty, and told me i would get my money back withing 2 days, i never did. i spoke to the manager on Saturday and he promised to provide feedback before end of business.its been over 5 days now and i still dont have my money. the guys i was communicating with i no longer responding to my emails. im disappointed
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Makro's replyOfficial
25 Sept 2019, 16:21Good day Conny,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will follow up with our Finance department and the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will follow up with our Finance department and the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply25 Sept 2019, 16:21
Official
Good day Conny,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will follow up with our Finance department and the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will follow up with our Finance department and the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team