EM
Emihle M
1 reviews | Active since Apr 2019
04 May 2019, 11:01
REFUND
I was refunded for the goods that were never delivered but I don’t understand why my delivery fee was not refunded. I want all the cash I payed for the service. Not just the money for the goods.
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Makro's replyOfficial
04 May 2019, 11:32Good day Emihle,
Thank you for bringing this to our attention.
We sincerely apologize for the partial refund and for the overall service received.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Once again we do apologize for this inconvenience and thank you for giving us the chance to resolve this matter for you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
We sincerely apologize for the partial refund and for the overall service received.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Once again we do apologize for this inconvenience and thank you for giving us the chance to resolve this matter for you.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply04 May 2019, 11:32
Official
Good day Emihle,
Thank you for bringing this to our attention.
We sincerely apologize for the partial refund and for the overall service received.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Once again we do apologize for this inconvenience and thank you for giving us the chance to resolve this matter for you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
We sincerely apologize for the partial refund and for the overall service received.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Once again we do apologize for this inconvenience and thank you for giving us the chance to resolve this matter for you.
Kind Regards,
Makro Hellopeter Team
Best regards,