JP
John P
1 reviews | Active since Oct 2012
25 Mar 2019, 09:25
refund
Makro just ignore my e-mails and phone calls for a refund of goods that was delivered two weeks late.
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Replies (1)
Makro's replyOfficial
25 Mar 2019, 12:04Good day John
Thank you for your feedback.
We are sorry to hear that you have not received your refund and for the overall service.
This isn't the type of customer service we want you to receive.
We have escalated this to our finance department for it to be looked into.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards,
Hellopeter Team
Thank you for your feedback.
We are sorry to hear that you have not received your refund and for the overall service.
This isn't the type of customer service we want you to receive.
We have escalated this to our finance department for it to be looked into.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards,
Hellopeter Team
Best regards,
Makro's reply25 Mar 2019, 12:04
Official
Good day John
Thank you for your feedback.
We are sorry to hear that you have not received your refund and for the overall service.
This isn't the type of customer service we want you to receive.
We have escalated this to our finance department for it to be looked into.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards,
Hellopeter Team
Thank you for your feedback.
We are sorry to hear that you have not received your refund and for the overall service.
This isn't the type of customer service we want you to receive.
We have escalated this to our finance department for it to be looked into.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards,
Hellopeter Team
Best regards,