Really now makro

After 5 weeks of struggling to sort my issue out with makro and their supplier pinacle regarding my laptop

They still can't explain how I physically damaged internally 5 months after I bought it without any physically damage cause externally or any signs of struggling on the device

Now makro is coming back and say they only willing to help with R1000

It's funny how Makro is behaving like they doing me a favour. After I have made it clear that am not willing to pay more than I have paid for device