JD
Jacko D
1 reviews | Active since Jan 2024
31 Jan 2024, 09:40
Real bad serbive
Order number : MAK*** Method : Courier Delivery Estimated Delivery : 2 - 5 Working Days
Ordered set of Cartridges for my business on 22 nd with promise 2-5 working days On 24th is was packed after 2 30 minute phone calls with promises With 3 Support emails - unanswered Latest case number *** Then today Thabela told me its a third party problem Come on ....
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Makro's replyOfficial
31 Jan 2024, 09:56Good day Jacko, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply31 Jan 2024, 09:56
Official
Good day Jacko, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,