Rcs CLAIMS DEPT

Item: Makro
Rating: 1
Author: bianca S

My hubby is still waiting for claims department to pay his accounts for March, April,May, June and July!!!!! LOSS OF INCOME

WE DONT GET ANY FEED BACK FROM THEM BUT GET THREATENING MESSAGES FROM MAKRO AND RCS CONSULTANTS AND SMS'S AND ON STATEMENTS!!!!

THIS NEEDS TO BE PAID ASAP! PLUS ALL THE PENALTIES AND CALLS AND ALL BULL @@@@ ADDED ON TO OUR ACCOUNTS BECAUSE THE CLAIMS DEPARTMENT ARE NOT PAYING OUR ACCOUNTS AS PROMISED!

WE SEND OUT BANK STATEMENTS ON A MONTHLY BASIS! WAKE UP AND DO WHAT WE PAID U FOR DOING RELATING LOSS OF INCOME.....

Helpful (0)

Replies (1)

Makro's replyOfficial

28 Jul 2020, 12:55

Good day Bianca,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply28 Jul 2020, 12:55

Official