Rather Takealot.com than Makro online

The inconveniences with Makro online Prepare yourself for inconveniences when buying from makro online. My first purchase was a defy stove ...a big heavy stove when delivered my daughter had to ask a man from the street to help the driver take the stove off the truck and into her home as he came alone. Not only did makro inconvenience but put her safety at risk by the poor planning only to save costs by sending only the driver. My second bad experience was the latest purchase when tracking the item on the purchase tracking system did I notice the item collected by courier for delivery and eighteen minutes later the tracking system indicated the item was delivered to the customer thats me needless to say the item had not been delivered. The delivery was also confirmed with an email from the makro team. As it was after eighteen hundred hours and makro customer care was closed I tried sending an email to inform makro I had never received the item at the email address as provided but rejected by makro server. So I had to wait until they opened the next morning when informed the delivery was out for delivery which I indeed received after fourteen hundred hours on the same day. For such an established company clearly makro have the wrong people in charge. I now instead do my online with Takealot.com with immediate responses, trust worthy and reliable delivery dates, reliable customer care and most of all PEACE OF MIND.