GL
Gerad L

1 reviews | Active since Jul 2011

11 Jun 2020, 12:56

ra taa ta da dada circus Makro Online Shopping

I wanted to write a stinky review for Makro Online but I see there are more than enough bad experiences and that's only for today! It's not all bad. Round about the third day you get a automated response back from Makro. 3 days to copy paste a response. Now that's service right there. But yes, I am also on the almost one month waiting list to receive my order with the current status begin 'In Progress' I went to our local Makro and everything I ordered is in one Isle. It's right there.

Please Makro, I beg you. Remove your online shopping service from your website. Hello peter is showing us that you clearly missed the mark with that.

Before you remove you online shopping, please deliver my parcel before the entire country runs out of stock.

Can't wait for my personalized automated response now.

0
Replies (1)
Makro
Makro's reply02 Jul 2020, 15:35
Official
Good day Gerad,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team