****py Online Customer Service

<p>I made an online purchase for 2items at Makro over 3weeks ago. Called in a day later to change one of the item and opted for something cheaper. Makro was supposed to refund the difference back into my account. Im telling you 3weeks later Im still following up on my refund. If its not them telling me its with the store then its them saying the matter is with accounts. Not even once have they called me to set the record straight. Im calling this every 2nd day to follow up on my money and every call I get a different story as to why my money hasnt been paid. For such a large chain store this service is such a dissappointment. Their level of unproffesionalism is beyond dissappointing. Never again will I purchase from this store or their online facility. Im that customer who always review customer service... If i could give Makro 0stars I would. they dont even deserve 1star as their service is beyond terrible</p>