mS
manaal S
1 reviews | Active since Nov 2019
15 Nov 2019, 11:16
PUTRID SERVICE PROVIDED ALWAYS
After purchasing a Samsung 501L fridge/freezer for almost R15k in November 2018 only to discover that in February 2019 (ONLY 3 MONTHS LATER) the paint on the handles started peeling off.
We were told to call Samsung and many other places. A technician had come out and we were charge a call out fee of R600 which was unfair!!
Till date no-one from Makro or Samsung has contacted us.
This is not the first time that we receive this putrid service from MAKRO.
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Makro's replyOfficial
16 Nov 2019, 10:42Good Day
Thank you for bring this matter to our attention.
Please provide the following:
Name:
Cell no:
Makro No:
Model no:
Serial no:
Date of purchase:
Reason for repair:
physical address:
Thank you for bring this matter to our attention.
Please provide the following:
Name:
Cell no:
Makro No:
Model no:
Serial no:
Date of purchase:
Reason for repair:
physical address:
Makro's reply16 Nov 2019, 10:42
Official
Good Day
Thank you for bring this matter to our attention.
Please provide the following:
Name:
Cell no:
Makro No:
Model no:
Serial no:
Date of purchase:
Reason for repair:
physical address:
Thank you for bring this matter to our attention.
Please provide the following:
Name:
Cell no:
Makro No:
Model no:
Serial no:
Date of purchase:
Reason for repair:
physical address: