Purchasing a Skyworth TV on Special

My name is Thabang. Makro was running a special on Skyworth TV which was expiring on Sunday the 15/11/2020 I attended the whole day to purchase online through their website and it wouldn't let me. I called the call centre for help and was on the line with the agent who tried to assist me purchase. That went on till the Makro store near me (Germiston) close. I was advised to log a case via the service department and would get a response, which i didn't. I asked for the manager and was told that I need to follow the process of the service department first. On Monday 16/11/2020 after no communication, I called again and asked to speak to the manager and I spoke to Anthony Vermeulen. He advised me that he will listen to the call and come back to me.....I could tell through his tone when I spoke to him that he will never come back to me but gave him the benefit of the doubt. I then call again on Tuesday the 17/11/2020 and ask for him directly and you can imagine his response...... I waited for this TV set for long and I lost the opportunity of buying it. I am failing to explain to my daughter why I didn't buy the TV because I was with her when I was online trying to purchase it. Solution: I need to purchase this 32" Skyworth TV.....off-course not on its current price Can I get the resolution of this matter please.

Name: RT Mafora Card no: ***3 Contact no: *** email: ***