FG
Farida G
1 reviews | Active since Aug 2023
05 Dec 2023, 05:11
Purchased double doo...
Purchased double door freezer 21/112023 called and complained about appliance not working.. Manager of Defy said would replace... Today it's 5December no progress all items purchased to refrigerate gone off due to heat wave MAKRO ISN'T HELPING WITH REPLACING HELP
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Makro's replyOfficial
05 Dec 2023, 14:03Good day Farida, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply05 Dec 2023, 14:03
Official
Good day Farida, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,