Purchase of a fridge

Bought a bosch fridge on line on the 24th of November 2017 Promissed a delivey between 5 to 7 days Today is the 7 December 2017 On calling the on line call center you first wait 30 minutes then you are transfered to the on line center were you wait a further 30 minutes The waiting has happenned 4 times Furthermore i called on tuesday and was told that i would get delivery today thursday the 7th December2017 As the fridge was in stockas confirmed by Cornelius

Today after waiting for 1 hour on the phone was told that the order was transferred to Germiston

We cannot pay fir something and have to wait fir delivery whike Makro invest my money and earns interest This is not on as i am sure that Makro is not a deposit taking institution

Furthermore i am told that there are only 2 call centre agents

This is really not top class customer service

Regards Rocco