Purchase not repaired/replaced/refunded >4 Months

To Whom This May Concern<br> <br> I made a purchase during December 2014 at Makro Cape Gate of an Eclipse Home Entertainment Unit Combo set with a Coffee Table. During January 2015 the coffee table collapsed in my TV room, and I had taken it back to the store in order to be repaired or replaced. <br> <br> Since then I have waited for 3 months to the supplier to send this unit to the store, all the while I had to follow-up myself continuously as nobody from Makro Cape Gate seems to be willing or able to follow-up with their customers.<br> <br> During April I went into the store and requested for a refund of the coffee table but was told by Eleanor (Sales Assistant) and Ettienne (Service Manager) that this would not be possible on this combo unit unless I returned the TV unit as well and refunded both. I am happy with the TV unit and would like a part refund on only the coffee table, and thus decided to wait again as Eleanor assured me that she would resolve and contact me within the next 2 weeks.<br> <br> To date I have had no resolution and would not like to deal further with these unhelpful individuals. Please can Head Office assist to create a refund for the coffee table.<br> <br> Regards,<br> Kimerin Naidoo<br> ***<br> <br>