promotion

Good day,<br> <br> I Bought appliances from Makro Wonderboom on 13 November 2015. I only bought Samsung appliances because the salesperson convince me due to the promotion, buy and get. Needless to say. I did spent R12,298-00 and up to now, 8 phone calls and 37 e-mails, and still no response. I saw that they read the e-mails but not even one answer [Email Removed] Please assist met to get feedback. I will really would like to make use of the vouchers according to the amount on spent and as indicate on the terms and conditions.<br> <br> I did send the invoices. model numbers and all the other things they requested many times!