1 reviews | Active since Jun 2016
Promeses of delivery
<p>In May, I bought a portable greenhouse from Makro in Bloemfontein but there weren't any in stock so they promised to deliver. In the end after 3 weeks the delivery were promised but the truck forgot to load my product. A promise to courier it also fell through and then the contact person just didn't show up for work. My receipt does not even have a description of a product so no one els can or want to help me and just puts me through to the next sales person. </p> <p> </p>
Thank you for taking the time to communicate to us why our service did not meet your expectations.
I believe our Marketing Executive Manager ( Natalie Human) has been in contact with you, we were also advised that the delivery will take place next week. In addition, we will further evaluate how we can prevent this problem from occurring in future.
We trust you will accept our apologies for any inconvenience you may have suffered in this regard and continue to use our products with confidence.
Regards
Mmule Moropa
Thank you for taking the time to communicate to us why our service did not meet your expectations.
I believe our Marketing Executive Manager ( Natalie Human) has been in contact with you, we were also advised that the delivery will take place next week. In addition, we will further evaluate how we can prevent this problem from occurring in future.
We trust you will accept our apologies for any inconvenience you may have suffered in this regard and continue to use our products with confidence.
Regards
Mmule Moropa