MB
Marco B

1 reviews | Active since Feb 2015

06 Jul 2015, 17:41

Product Quality and policy

I bought a microwave 37 days ago from Makro Alberton.<br> After 28 days the microwave stopped working. I brought it back to the store to replace but now the product needs to be sent to the supplier for verification . I would now be without a working microwave for longer than I owned the working microwave.<br> The store advised that the return policy is 14 days but this is not a return and would just like the product replaced. Even if the supplier finds fault I do not want the exact microwave as this unit is faulty.<br> I feel you need to address the policy regarding this.

0
Replies (1)
Makro
Makro's reply13 Jul 2015, 12:53
Official
Hello marcovanblerk1,



We acknowledge the receipt of your complaint and will revert to you at soonest


Regards
Makrocare