GG
Gino G
1 reviews | Active since Nov 2011
04 Feb 2019, 09:47
Problem on new website
Placed 1 order for Fifa 19 for PS4 on the new Makro website. The order could not be placed and said failed to process order when I tried. 2 minutes later i receive 7 sms from Makro stating my order has been confirmed. I get this is a new website and it comes with problems, However I did not order 7 Fifa 19s. Can all of these orders please be removed from my online profile as I'd like to cancel everything until your website is fully functional.
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Replies (2)
Makro's replyOfficial
04 Feb 2019, 10:30Good day Gino
Thank you for your post
Apologies for the experience when trying to make a purchase online.
Please be advised that we're aware of the technical issues that we having with our new website and that our IT team is working on it.
Kind regards
Otsiele Boikanyo
Thank you for your post
Apologies for the experience when trying to make a purchase online.
Please be advised that we're aware of the technical issues that we having with our new website and that our IT team is working on it.
Kind regards
Otsiele Boikanyo
Best regards,
Makro's reply04 Feb 2019, 10:30
Official
Good day Gino
Thank you for your post
Apologies for the experience when trying to make a purchase online.
Please be advised that we're aware of the technical issues that we having with our new website and that our IT team is working on it.
Kind regards
Otsiele Boikanyo
Thank you for your post
Apologies for the experience when trying to make a purchase online.
Please be advised that we're aware of the technical issues that we having with our new website and that our IT team is working on it.
Kind regards
Otsiele Boikanyo
Best regards,
Makro's replyOfficial
04 Feb 2019, 10:33 Hi Gino
Thank you for your feedback.
I'm sorry for the service you've received from our website store. I can understand your disappointment and frustration with regards to the experience .
This is certainly not the type of service we want you to have.
I'll follow up with the relevant department and revert back to you.
Regards,Tebogo Koitsioe
Thank you for your feedback.
I'm sorry for the service you've received from our website store. I can understand your disappointment and frustration with regards to the experience .
This is certainly not the type of service we want you to have.
I'll follow up with the relevant department and revert back to you.
Regards,Tebogo Koitsioe
Best regards,
Makro's reply04 Feb 2019, 10:33
Official
Hi Gino
Thank you for your feedback.
I'm sorry for the service you've received from our website store. I can understand your disappointment and frustration with regards to the experience .
This is certainly not the type of service we want you to have.
I'll follow up with the relevant department and revert back to you.
Regards,Tebogo Koitsioe
Thank you for your feedback.
I'm sorry for the service you've received from our website store. I can understand your disappointment and frustration with regards to the experience .
This is certainly not the type of service we want you to have.
I'll follow up with the relevant department and revert back to you.
Regards,Tebogo Koitsioe
Best regards,