NM
Nthabiseng M
1 reviews | Active since Sept 2021
17 Nov 2025, 14:05
Printer not working new printer for the matter
My dad brought a printer from Bloemfontein branch in august 2025 which was supposed to print in black and white but no luck he laid complains that was not attended to spoke to the manager and still got no joy they told him that it was repaired till now there's no joy repair number is *** please note that this will be escalated to the ombudsman's should there be no feedback within 7 days this has been a poor services ever mt dad needs his refund asap
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Makro's replyOfficial
17 Nov 2025, 16:15Hi Nthabiseng,
Thank you for reaching out to us, and please accept our apologies for the inconvenience you have experienced.
Could you kindly confirm what the printer is currently able to print if it is not producing black and white output? This will help us better understand the issue.
Please note that refunds are only processed within 14 days of purchase. We would also appreciate it if you could advise what was last communicated to you regarding the repair of the item, so that we can follow
up accordingly.
Kind regards,
The social media team
Thank you for reaching out to us, and please accept our apologies for the inconvenience you have experienced.
Could you kindly confirm what the printer is currently able to print if it is not producing black and white output? This will help us better understand the issue.
Please note that refunds are only processed within 14 days of purchase. We would also appreciate it if you could advise what was last communicated to you regarding the repair of the item, so that we can follow
up accordingly.
Kind regards,
The social media team
Best regards,
Makro's reply17 Nov 2025, 16:15
Official
Hi Nthabiseng,
Thank you for reaching out to us, and please accept our apologies for the inconvenience you have experienced.
Could you kindly confirm what the printer is currently able to print if it is not producing black and white output? This will help us better understand the issue.
Please note that refunds are only processed within 14 days of purchase. We would also appreciate it if you could advise what was last communicated to you regarding the repair of the item, so that we can follow
up accordingly.
Kind regards,
The social media team
Thank you for reaching out to us, and please accept our apologies for the inconvenience you have experienced.
Could you kindly confirm what the printer is currently able to print if it is not producing black and white output? This will help us better understand the issue.
Please note that refunds are only processed within 14 days of purchase. We would also appreciate it if you could advise what was last communicated to you regarding the repair of the item, so that we can follow
up accordingly.
Kind regards,
The social media team
Best regards,