Pricing/Exchange Policy

On Saturday, 13th June, I purchased a dishwasher from Makro on promotion marked down from R5299 to R4699 (Samsung DW-FN310T/XFA). <br> <br> On reaching home I checked the Makro website to confirm the price. The price on their website was R4999. I went to other websites to check prices. The price at Hirsch's was R4034. We called Makro and asked whether they could match Hirsch's price. They said they would call back.<br> <br> By this time the dishwasher had been delivered. We accepted delivery in good faith as we thought that Makro would either refund the difference in price or take the machine back based on their 14 day exchange policy.<br> <br> When Makro did not call back an hour later we called the store again. (spoke to Diliza). When he called back he said that the difference in price between Makro and Hirsch's was due to VAT which was not true. I asked that the deal be cancelled and the dishwasher collected. <br> <br> On Monday afternoon, Makro arrived to pick up the machine. I explained that it was too late as the machine was now installed.<br> <br> My error was not checking the price at other stores before I purchased. Makro's fault was misleading advertising in-store and lying about the VAT on Hirsch's price.