1 reviews | Active since May 2016
Prices not matching the specials on cataloque
<p>Hi, I was so impressed with your cataloque with specials that I decided to do all my groceries shopping at Makro Vanderbijlpark. When I got to the Cashier the prices did not match the cataloque. The Long life Process Cream is advertise x4 6packs @ R80 . It wasnt that price at all . They were costing almost R14 for 1 box. The Todler Purity was 6 for R70 and they ende up being almost R76. The shop said they cant give it to me for this price so I left. This is false advertising. How will I ever in the future trust this advertising on specials if it is not corecterd on the makro systems.</p>
Thank you for taking the time to give us feedback regarding this recent promotion.
I would like to assure you that it was not our intention to mis-lead or alienate our customers in anyway.
I believe our Vaal store management has been in contact with you and all issues raised with us have been resolved.
Please accept our sincere apologies and commitment to complying with the best customer service practices.
Regards
Mmule Moropa
Thank you for taking the time to give us feedback regarding this recent promotion.
I would like to assure you that it was not our intention to mis-lead or alienate our customers in anyway.
I believe our Vaal store management has been in contact with you and all issues raised with us have been resolved.
Please accept our sincere apologies and commitment to complying with the best customer service practices.
Regards
Mmule Moropa