PK
Phumla K

1 reviews | Active since Mar 2015

29 Sept 2015, 17:09

Price exchange refused

I bought 3 umbrellas on sale for R599 ea. Then there was no white colour, but I thought I'll check with other branch when get a chance. Now the white colour are in stock so I returned the unused umbrellas and was told that I should get the price exchange of which they refused. They said I should pay the current price for the same item but different colour and now for R300 ea more I'm not happy at all .

0
Replies (1)
Makro
Makro's reply02 Oct 2015, 06:51
Official
Hello pushgal1,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your reference number for this complaint is: ***


Regards
Mmule Moropa